General
VendorPayout automates vendor payment management for Shopify store owners. Check out our Introduction to VendorPayout article for more information.
Go to your Shopify admin, navigate to Settings > Apps Find the VendorPayout app, click on the three dots, and select Uninstall
Vendors
Yes, vendors can be created directly in VendorPayout on the Create Vendor Accounts page, rather than only through Shopify.
No. After creating a login for a vendor, you will need to reach out to the vendor directly with their credentials. VendorPayout emails may appear as spam to vendors who don't recognize the app.
Yes! You can embed the VendorPayout login page into your Shopify theme so vendors can access their portal without leaving your store.
Vendors must contact the store owner, who can reset passwords through VendorPayout's system.
Check the Deleted Vendors page to restore accidentally deleted vendors, then recreate their login access if needed.
Orders
VendorPayout only syncs orders once a day in the morning. You can manually sync orders from the Orders page at any time.
When you first install VendorPayout, only the latest 250 orders are synced. Contact support@vendorpayout.com to sync additional historical orders.
Yes, orders can be customized including payout calculations after syncing.
Payouts & Payments
Yes! PayPal Payouts integration enables automated vendor payments. You can also schedule recurring payouts.
You can specify whether payouts calculate on the discounted or full product price. See discount settings for details.
No, VendorPayout calculates on the product price only. However, you can add custom deductions through the Settings page.
Yes! Using split overrides, you can configure payouts by Product Tags, titles, SKUs, and more.
Yes, single products can have payouts distributed to multiple vendors using split overrides.
Yes! Contact support@vendorpayout.com for custom configuration assistance. No two stores are alike, and VendorPayout can be tailored to fit your store's needs.
You can manually record payouts and mark vendors as paid in bulk through the Manage Vendor Payouts page.
Verify your PayPal Client ID and Secret are correct, and ensure Payouts is properly configured in your PayPal Business Tools.
