General
It calculates vendor earnings from Shopify orders and helps you pay them. Read the introduction.
From Shopify admin, open the Vendor Payout app's settings and uninstall it. Steps are in How to Uninstall VendorPayout.
Vendors
Yes. During setup, Review Your Vendors has Add vendor. Later, on Create Vendor Accounts, use click here to add a new vendor. Sales still match only when a product's Vendor field uses that same name.
No. You choose the password and send the email and password yourself. Vendors sign in at vendorpayout.com/vendor-login.
Yes. Add the login widget to a Shopify page. See Embed VendorPayout on a Shopify Page.
They ask you. Open Vendors, click Edit next to their email, enter a new password, and click Update user.
Open Vendors, then More, then View deleted vendors. Restore the vendor if it is listed, then create the login again if they need one.
On Products & Inventory (Scale) or Products (Growth), open More and View deleted products. If the product is there, click Restore. See Delete (Hide) and Restore Products.
Orders
Orders sync every morning. To pull them now, open Orders, then More, then Sync orders now.
The first sync brings in the latest orders from Shopify, not your full history. Email support@vendorpayout.com if you need older orders.
Yes. On the order row, click Edit. Save updates VendorPayout only. It does not write back to Shopify.
Payouts
Open Payouts. On Balances, click the amount under This Month's Payout. Then Create payout statement, or send a one-time PayPal payout with Pay Vendor.
It lists the unpaid sales you are paying, builds a PDF, and is settled with Pay via PayPal Payouts or Record a payment (paid another way). See Create a Payout Statement.
It is what that vendor has earned so far this month. On statement-led stores it replaces the older Commission Owed and Current Balance labels.
Yes, after the first successful PayPal payout. Until then the Recurring Payouts tab is locked. See Schedule Recurring Payouts.
On Settings, the Discounts section chooses the discounted price or the original price. See discount settings.
No. The calculation uses the product price. Add a custom deduction if you need another column.
Yes. Use a split rule. One product can also pay more than one vendor.
Create a payout statement and choose Record a payment (paid another way), then Mark statement paid. Older stores that do not use statements can still mark rows paid in bulk from Settings.
Yes. In the vendor portal, Payouts opens Payout statements, Payout history, and Settings.
Open Payouts and PayPal Setup. Check the Client ID and Secret Key, and confirm PayPal has Payouts enabled. The same page shows PayPal's account-status steps.