Delete (Hide) and Restore Products

What Delete does

Delete hides the product from the active product and inventory lists. The row is kept so you can restore it. Shopify is not changed, and past orders stay.

These steps are for the store owner. A vendor who cannot see a product should ask you to check Deleted Products.

Hide a product

1. Open Products (Growth) or Products & Inventory (Scale).
2. Find the product. Use Filter by Product Type or Filter by Vendor if the list is long.
3. Click Delete on that row.

Restore a product

1. On that same page, open More and click View deleted products. You can also open Deleted Products while you are signed in.
2. The heading is Deleted Products. Find the product by name, vendor, or SKU. The list is 20 products per page.
3. Click Restore.
4. Click View Active Products to go back.

Restore makes the product active in VendorPayout again. It does not change Shopify or the vendor's login permissions. A later Shopify sync still follows the product's status in Shopify. If a restored product disappears again, check that status or email support@vendorpayout.com.

If a vendor still cannot see it

Confirm it is not on Deleted Products, then check the product filters, the Vendor field, and the login's View Permissions. See View Products & Inventory and Create & Manage Vendor Logins.