Reset a Vendor's Password

Set a new password

The vendor login page does not email a reset link. You set a new password and tell the vendor.

  1. Open Vendors.
  2. In Vendor Login Accounts, click Edit next to the email. This is the login edit, not the split edit in the Vendor Split column.
  3. On Edit Vendor Account, type a new Password. The note under the field says to leave it blank when you are not changing the password.
  4. Click Update user.
  5. Send the new password to the vendor.
Password field and Update user on Edit Vendor Account

After they sign in, they can change it themselves. In the vendor portal, open Settings. The section is Profile, the field is Change Password, and the button is Submit.

Vendor Settings with Change Password and Submit